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Terms & Conditions

Effective Date: 17-03-2018

Welcome to EatingReady Pvt Ltd. By accessing or using our website eatingready.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General

  • This website is operated by EatingReady Pvt Ltd.
  • By using our website, you agree to these terms, policies, and conditions.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

  • We offer ready-to-eat meals and shelf-stable food products.
  • All product descriptions, images, and prices are subject to change without notice.
  • We strive for accuracy but do not guarantee that all information is error-free.

3. Orders & Acceptance

  • Placing an order on our website constitutes an offer to purchase.
  • We reserve the right to accept or reject any order at our discretion.
  • Orders may be cancelled due to:
    • Product unavailability
    • Payment issues
    • Incorrect pricing or product details

4. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise.
  • Payments are processed securely through third-party payment gateways.
  • We do not store your payment information.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location.
  • Delays may occur due to unforeseen circumstances.
  • Customers are responsible for providing accurate delivery details.

6. Returns, Refunds & Cancellation

Due to the nature of food products:

  • ❌ Returns are not accepted once the product is delivered
  • ✅ Refunds/replacements are only applicable if:
    • Product is damaged
    • Incorrect item delivered
    • Product is expired or defective

Customers must report issues within 24 hours of delivery with proof (images/videos).

7. Product Usage & Storage

  • Follow the heating and storage instructions mentioned on the packaging.
  • We are not responsible for improper handling, storage, or consumption.

8. Intellectual Property

  • All content on this website (text, images, logo, design) is the property of EatingReady Pvt Ltd.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our liability is limited to the value of the product purchased.

10. Third-Party Links

  • Our website may contain links to third-party websites (e.g., marketplaces).
  • We are not responsible for their content or policies.

11. Governing Law

  • These terms are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of Indian courts.

12. Contact Us

For any questions regarding these Terms & Conditions:

Email: support@eatingready.com
Phone: +91-9060424242