Effective Date: 17-03-2018

At EatingReady Pvt Ltd, we are committed to delivering your ready-to-eat meals safely and on time. Please read our shipping and delivery terms carefully.

1. Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Timeline

• Standard delivery time: 3–7 business days depending on your location.
• Metro cities may receive faster delivery.
• Remote locations may take additional time.

3. Shipping Charges

• Shipping charges (if applicable) will be calculated at checkout.
• We may offer free shipping on orders above a certain value (if applicable).

4. Delivery Locations

• We currently deliver across selected cities in India.
• Delivery availability depends on courier service coverage in your area.

5. Order Tracking

• Once your order is shipped, you will receive a tracking ID via email/SMS.
• You can track your order through the courier partner’s website.

6. Delays & Issues

While we strive to deliver on time, delays may occur due to:

• Weather conditions
• Logistics issues
• High demand periods

We will keep you informed in case of significant delays.

7. Incorrect Address

• Customers must provide accurate shipping details.
• We are not responsible for delays or losses due to incorrect or incomplete addresses.

8. Delivery Attempts

• Our delivery partners will attempt delivery as per their policy.
• If delivery fails due to unavailability, re-delivery may be attempted or the order may be returned.

9. Damaged or Missing Items

If your order arrives:

• Damaged
• Leaking
• Incorrect

👉 Please contact us within 24 hours of delivery with photos/videos as proof.

We will arrange a replacement or refund as per our policy.

10. Contact Us

For any questions regarding these Terms & Conditions:

Email: support@eatingready.com
Phone: +91-9060424242